Microwaves & Speed Ovens - Troubleshooting

If your microwave will not turn on, there are several solutions for this problem:

• Your power cord may not be plugged in. Check and plug in the power cord if necessary.
• You may be experiencing a power outage.
• Power may not be flowing to the socket. Check if electricity is present at the outlet in question by using another small object that runs on electricity (e.g., hairdryer). If electricity is not present, consult a qualified electrician.
• The fuse may have blown or the circuit breaker may be tripped. Replace the fuse or reset the circuit breaker.

If your microwave display is on but will not start, there are several solutions for this problem:

• The door may not be completely closed. Make sure to completely close it.
• Check to see if packing material or other materials are stuck to the door seal.

• Check for damage to the door. If there is damage, please schedule a service visit.
• Press the CLEAR / OFF key twice and attempt to re-enter the cooking instructions.

There are several solutions for this problem:

• If there has been a power interruption, remove the plug from the outlet. Wait for 10 seconds, then plug the microwave in again. If there was a power outage, the time on the display will show 00:00.
• Reset the clock and any cooking instructions.
• Reset the household circuit breaker or replace any blown fuses.
• Press the CLEAR / OFF key twice and attempt to re-enter the cooking instructions.
• Plug a different appliance into the power outlet. If the other appliance will not operate, have a qualified electrician repair the outlet.
• Plug the microwave into a different power outlet.

Steam sometimes condenses on the microwave’s cooler surfaces such as the door. This is normal and the microwave should be wiped dry with a soft cloth should this occur. During cooking, the food will give off steam and warm air. Most of the steam and warm air are removed from the microwave by the air, which circulates inside the microwave. However, some steam may condense on cooler surfaces such as the microwave door.

Remove any metallic utensils and cookware from the oven cavity. Do not microwave metal objects.

Only an authorized Thermador servicer can fix this. You will need to schedule a service visit.