For further troubleshooting assistance, contact Thermador Customer Support at 1-800-735-4328 or locate an authorized Thermador servicer.
Click on the tabs below to view helpful tips for your appliance. If you need further assistance, please contact Thermador Customer Support: 1-800-735-4328. |
There are several solutions for this problem:
Check whether the residual-current-operated circuit-breaker (FI) or the domestic fuse for the electric circuit has tripped. The main fuse and residual-current-operated circuit-breaker (FI) are for your safety and respond if there has been an overload or short-circuit in the electric circuit. Check whether other appliances in the electric circuit caused an overload. If required, contact an electrician.
If an "F" and a number flash in alteration on the display, your appliance has detected a fault. Refer to your owner's manual for possible solutions. If you do not have an owner's manual, you can download it here.
The HOT indicator light is on because the surface is still hot. This light is on for safety reasons.
This is normal and nothing is wrong with your Electric Cooktop.
Switch off the fuse in the fuse box and have the appliance connected correctly by an electrician.
This is normal for your Electric Cooktop and it is operating correctly. The heating element consists of several elements that will glow during operation. There are no heating elements where the electrical connection and the cable duct are routed. The glow pattern remains dark at these points.
Differences in brightness are due to technical reasons and are normal. The heating elements are operating correctly.
For further troubleshooting assistance, contact Thermador Customer Support at 1-800-735-4328 or locate an authorized Thermador servicer.
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