Click on the tabs below to view helpful tips for your appliance. Have a question? Thermador Customer Service has you covered.

Always Available. Call 1-800-735-4328. 24 hours a day, 7 days a week, 365 Days a year.

Error Codes

Please contact Thermador Customer Support at 1-800-735-4328 if your error code is not listed below as it may require technician assistance.

"E" and a number appears on the display and the control beeps

This is a fault/error code.

1. Press the TIMERS key or any other key to stop the beeping.
2. Reset the oven if necessary.
3. If the error code continues to show up, turn off the oven and call Thermador Customer Support at 1-800-735-4328 for assistance with the error code or to book a service visit.

E0211, E1601, E0510 appear during a Home Connect software update

This is a Home Connect update error code.

Click here to resolve this.

Don't see your error code? Contact Customer Service.

Please contact Thermador Customer Support at 1-800-735-4328 if your error code is not listed below as it may require technician assistance.