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Thermador Repair Services For All Major Luxury Appliances

We offer expert repairs for Thermador luxury appliances: dishwashers, ovens, cooktops, and refrigerators. Trust the professional technicians.

Quick Help for Common Problems

Many issues can be solved with a few simple steps. Explore our self-help guides before scheduling a repair.

Most viewed self-help articles

Error Codes
FAQs & Troubleshooting

Our repair options for your appliance

Thermador customer service offers a range of repair options depending on your appliance type and its warranty status.

Book a technician visit online

Please enter the model number (E-Nr.), FD and Z-Nr. to get started. Purchase date of appliance would be needed in case of a warranty claim. 
Accurate appliance data allows us to properly prepare our technician for the visit, ensuring a seamless repair experience.


Label displaying model information with serial numbers for a Thermador appliance, including E.Nr, FD and Z.Nr specifications.

Example of appliance rating plate

If you need help finding your appliance data click the link below:

Appliance information

Scan/upload your appliance type plate or enter the data manually below

Person with curly hair and beaded necklace sitting at a table, looking at a smartphone held in their hand.

Call us to book a repair

Our customer service team is ready to assist you in scheduling a repair appointment for your Thermador home appliance. We will kindly request the appliance data e.g. model number (E-Nr.), FD and Z-Nr. of your appliance, in case of a warranty claim we will ask for the purchase date.

We will analyze the issue during your call to provide the highest level of service; depending on the situation, we may request additional details."

If you need help finding your appliance data click the link below:

Hotline

1-800-735-4328

Our service hours

Our service hours

Mon - Fri: 8:00 AM - 10:00 PM

Sat - Sun: 8:00 AM - 6:00 PM

Solve issues without booking a repair?Certain appliance issues can be resolved without requiring a service technician. Our online diagnosis and troubleshooting section will help you to clarify the issue. Any questions about troubleshooting, usage and maintenance or some Error Codes appearing on the display of your Thermador appliance? We are here to help.

FAQ.

Helpful links