Thermador Repair Services For All Major Luxury Appliances
We offer expert repairs for Thermador luxury appliances: dishwashers, ovens, cooktops, and refrigerators. Trust the professional technicians.
Quick Help for Common Problems
Many issues can be solved with a few simple steps. Explore our self-help guides before scheduling a repair.
Our repair options for your appliance
Thermador customer service offers a range of repair options depending on your appliance type and its warranty status.
You can find detailed information about the Thermador manufacturer warranty terms and conditions in the documentation provided with your appliance.
Or consult the currently valid Thermador manufacturer warranty terms & conditions
Complimentary service covering travel and labor, as outlined in our manufacturer's warranty terms and conditions.
Genuine spare parts are provided.
Reliable, expert repairs performed by a Thermador Factory Service Technician or an authorized servicer."
Our technicians offer advice and assistance to prevent future problems.
Please have your appliance invoice and purchase date available for our technicians to validate your warranty claim.
Repairs starting with a $195 Call-Out Fee
We service all Thermador appliance models and series, regardless of age.
In certain instances, a repair may not be possible or recommended. Should this occur, we will provide you with alternative replacement options."
We exclusively use original, authentic Thermador replacement parts.
Replacement parts available for up to 15 years**.
Free problem diagnosis in our online repair booking tool or by our repair hotlines.
Thermador Customer Support will assist you and arrange a repair in accordance with your existing appliance protection plan."
Please have the warranty extension contract details or insurance contract data ready to process the case.
Our service experts will support and will arrange a repair according to your needs.
Book a technician visit online
Please enter the model number (E-Nr.), FD and Z-Nr. to get started. Purchase date of appliance would be needed in case of a warranty claim.
Accurate appliance data allows us to properly prepare our technician for the visit, ensuring a seamless repair experience.
Example of appliance rating plate
If you need help finding your appliance data click the link below:
Appliance information
Scan/upload your appliance type plate or enter the data manually below
Call us to book a repair
Our customer service team is ready to assist you in scheduling a repair appointment for your Thermador home appliance. We will kindly request the appliance data e.g. model number (E-Nr.), FD and Z-Nr. of your appliance, in case of a warranty claim we will ask for the purchase date.
We will analyze the issue during your call to provide the highest level of service; depending on the situation, we may request additional details."
If you need help finding your appliance data click the link below:
Customer Care Line
Our service hours
24 hours a day, 7 days a week, 365 days a year.