Question 1

Is there a need for a repair or can I solve the issue on my own?

Accepted Answer

While some minor issues can be resolved independently, others require the expertise of a professional.To troubleshoot error codes and determine if service is needed, please review our Owner Support Resources  for your specific appliance.

Question 2

Is it better to repair or replace an appliance?

Accepted Answer

This depends on the age and condition of your appliance. Thermador Customer Support is happy to advise you on whether a repair is the optimal choice. If a repair is not possible or recommended, you will receive a credit for the service call fee toward the purchase of a new Thermador appliance.

Question 3

What Replacement Parts Are Used For Repairs?

Accepted Answer

Our Thermador Factory Service exclusively uses original, authentic replacement parts. To provide you with the most effective solution, our technical team analyzes every case to ensure our technician arrives with the necessary authentic parts to complete your repair.

Question 4

How much will the repair cost?

Accepted Answer

In this instance, Thermador Customer Support will help you find the most cost-effective solution. / Repair pricing for major home appliances: You will be charged a $179 Call-Out Fee for the technician to visit your home, plus a diagnosis and labor charge of $25 for every 6 minutes, and any applicable taxes.

Question 5

Why Choose Thermador Repair Services?

Accepted Answer

As the manufacturer, no one understands your Thermador appliances better than we do. We offer prompt scheduling and a fair, transparent pricing system for all out-of-warranty repairs.

Question 6

Is there a Thermador customer service near me?

Accepted Answer

Yes. We maintain an extensive, nationwide service network. Thermador Factory Service provides a dedicated team of locally based technicians, ready to deliver expert repairs for your luxury home appliances."

Thermador Repair Services For All Major Luxury Appliances

What Thermador appliance do you need to repair?