Click on the tabs below to view helpful tips for your appliance. If you need further assistance, please contact Thermador Customer Support: 1-800-735-4328. |
After the Electric Cooktop has cooled, wash with mild, soapy water. Rinse and dry throughly. Finish by applying a small amount of glass cooktop cleaner to a soft, clean cloth. Wipe this on the Electric Cooktop and then buff with a clean, dry towel. Watch the video for a guided tutorial.
Warning: Do not use any cleaners on the glass while the surface is hot. The resulting fumes may be hazardous to your health and result in death or injury. A glass scraper may be used while the cooktop surface is hot.
The Thermador Electric Cooktop Cleaner, glass scrapers, replacement blades, and other electric cooktop cleaning accessories can be purchased in the Thermador Accessories Store.
Click on the link below for step-by-step instructions.
Minerals in some water can be transferred onto the Electric Cooktop surface and cause stains. Apply undiluted white vinegar with a soft, clean cloth. Then, recondition with a glass cooktop cleaner.
For a guided tutorial, watch the video.
Scratches - Unfortunately, scratches cannot be removed but your Electric Cooktop will continue to operate correctly. To help prevent scratches in the future, keep your Electric Cooktop and pan bases clean and dry and make sure your pots and pans do not have any rough or damaged areas.
Fractures and cracks - If your Electric Cooktop is fractured or cracked, it is no longer usable and you must switch off the fuse to prevent the risk of electric shock. We cannot accept warranty claims for scratches or fractures on the Electric Cooktop.
Do not use the following cleaners:
These products can damage, scratch, and dull your Electric Cooktop.
Clean stainless steel areas by using mild soapy water with a soft cloth. Wipe in the direction of the stainless steel grain when washing and drying. Rinse with water and wipe dry to avoid watermarks. Do not use cleaners that are abrasive or contain chlorine since both are corrosive to stainless steel. For added shine, apply a stainless steel conditioner and wipe off the excess with a soft cloth.
Watch the video for a guided tutorial.
Stainless steel conditioners and cleaners can have negative effects on materials other than stainless steel. Do not apply stainless steel conditioners and cleaners to control markings, labels, logos, black or smudge-proof stainless steel, and appliance interiors.
The Thermador Stainless Steel Conditioner is available for purchase in the Thermador Accessories Store.
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