The Highs and Lows of the Star® Burner
In 1998 Thermador changed the shape of gas cooking forever with the introduction of the innovative Star® Burner. The switch from traditional, circular gas burners to the patented Star® Burner provided a dramatic change that now allows for the most even flame and heat distribution of any cooktop or range on the market. The unique shape of the burner is not just for aesthetics – it creates a perimeter that is 56% longer than a round burner that is the same size. This allows for the inclusion of more flame ports and the result is a gas burner that delivers superior flame spread and reduced cold spots for faster and more even heating across any size pan.
Featured on the Pro Grand® Steam Range, culinary enthusiasts can find the powerful Power Burner that delivers an industry-leading 22,000 BTUs of pure cooking power for better searing and faster boiling. Whether the cook desires to quickly boil water for a pot of homemade pasta or to sear fresh fish to perfection, the power of the Star® Burner will deliver heat without boundaries.
On the other end of the spectrum is the Thermador exclusive ExtraLow® simmering feature offered on its gas ranges, cooktops and rangetops. This feature offers the widest variety of temperature control of any simmer system as it cycles the Star® Burner on and off to maintain output as low as 200 BTUs/hour. This is an ideal option when creating delicate sauces, gravy or even melting chocolate without fear of scorching or burning, and truly opens up an array of possibilities for the cook.
Culinary enthusiasts no longer have to watch over the sauce and stir nonstop, they can step away and prepare other food or spend time tending to friends and family. The ExtraLow® feature is also a wonderful way to keep food that has been prepared in advance warm because the temperature remains at a low and constant setting and will not continue cooking the dish.
With so many possibilities of the unique Star® Burner, culinary enthusiasts who welcome a Thermador professional range into their home will enjoy creating delectable multi-course meals with ease while effortlessly entertaining friends and family all at once.
Love your product! I’m 71 yrs. old, now, so I will have to put this on my “Bucket List”.
Thanks for sending me this email.
I love my thermador cooktop.A little difficult in maneuvering cleaning the star burners because of the crevices of the star. Also the light from the control panel burned out and very cumbersome to replace.We have not replaced it.Also the rubber protectors under the cooktop grill,after awhile becomes soft which makes grill uneven .
It may be time to replace our 30-year-old Thermador electric cooktop, though it works fine. This seems to have every feature one could desire! Is this available with a downdraft vent?
We own a 30 inch thermador all gas range and have spent 2000.00 plus on repairs the oven works when it wants to due to a defect – the two cage fans that have a micro switch get clogged with grease and don’t allow oven to ignite should have bought a wolf.
that’s beautiful , it is safe ?
Hello James, we are sorry to hear about this frustrating experience. Please email ThermadorCareQ@bshg.com with more information about your 30-inch range including the model number, service history and please include your contact information. We would like to look into this further and see how we can assist. Thank you.
Have a 48″ Professional range/stove. It’s configured with 4 burners, grill and griddle. Want to know if we can change out the griddle for extra burners? Also, are there replacement parts for it – snobs? We purchased this in 1998/1999, it has the round burners. Any information would help.
Thank you, Paula
Hello Paula, we would be happy to look into this for you and assist. Please email ThermadorCare@bshg.com with more information about your appliance along with your contact information and we will provide further information. Thank you.
My Thermidor Gas Range Top is having issues with two burners.
We need to replace the Valve for Pro Star Burners. Thermidor support told me the part # 00415517 was discontinued. They do not have a replacement part. They said the search the internet. Very disappointing indeed. They said good luck.
Does anyone know where I can get a replacement value for pro star burner Thermaor # 00415517?
thanks
Hello Cecil, Please email ThermadorCare@bshg.com with more information about the part you need for your Gas Range Top. We would like to see how we can assist. Thank you.
The star burners have a large radius. Can I use a pan with a 7″ bottom on the range without have the flames come up around the stainless steel which is not recommended? I also have smaller butter pots that I use to melt butter. So am I right in assuming the Termador pro grande or harmony would limit my ability to use my smaller pans?
Hello Esther, Thank you for the question. The Star Burners are designed to have the flexibility with any size pot. Our patented Star Burners provide even heating across the pan without hot spots compared to traditional round burners. Any size pan can work on the Star burner because the shape of the star inherently spreads the flame toward the center of the pan as well as to the outer edge of the pan.
Whether or not the flame spreads out wider than a (small) pan is a function of how HIGH the burner is set. The most efficient heating of the pan and its contents is when the flame is under the pan. Our patented ExtraLow® feature is also perfect for holding melted butter without scorching. If you have further questions, please email us at ThermadorCare@bshg.com. Thank you.
I generally like my new Thermadore star burners PRG304GH but find the level difficult to adjust. I would expect a uniform change from HI to LOW as the knob is turned through the full turn. However I find the first 1/3 of the turn does little, as does the last 1/3 of the turn. That leaves the short middle 1/3 actually changing the flame from HI to LO making it too sensitive. To be clear as I turn down from HI not much happens until I have turned about 1/3 of the way. All burners operate this way. Is there any way to adjust the spread of the level control?
Hello Frank,
Our valves are variable between HIGH and LOW with a visible difference in flame output when going from LOW to MEDIUM and again from MEDIUM to HIGH (and vice versa). The range of heat continues to vary gradually as the knob is adjusted up or down. It is not necessarily visible to the naked eye except at the two locations mentioned previously. If you have any further questions, please email our team at ThermadorCare@bshg.com. Thank you!
We have a pro range and we would like to replace two of the large burners with small burners in order to use smaller pots. The large burners do not provide the functionality we need and we do not wish to turn the flame to low as advised above but would prefer a smaller spread on the flame.
Please advise. Thanks.
We just built a home and purchased our first professional oven, the 36″ Pro Harmony. We just recently started using it due to being out of town for more than 8 weeks and we are noticing that the knobs get SO HOT when we use the oven. I am writing to you because this just cannot be right. I can’t imagine that any company would allow their product to have a defect like this. Is this an issue with your product or could something be wrong. Like I said, we just started using this and we were just very shocked to have touched the knobs and it feel such heat. Also, every time we heat up the oven it gives a big bang inside. I have never spent so much money on an oven so when things like hot knobs and big bangs when heating happen I have to question if this is a defect or a problem that can be fixed. Please help with any suggestions to these problems.
Hello Ken, please email our customer care team at ThermadorCare@bshg.com with more information about your appliance and your request. We would like to see how we can assist. Thank you.
Hello Danielle, congratulations on your new home! Please send an email to our team at ThermadorCare@bshg.com with more information about your appliance including the model number, as well as your contact information. We would like to look into this for you and see how we can help. Thank you.
I cannot get burner valve 415500, standard right side burner. Can I substitute 415501, a simmer valve? It wont be identical but at least I wouldn’t have a gas leak.
Can the round burners in the 14 33 764 be changed over to the star burner?
Hi Ralph, the round burners cannot be changed to Star burners. If you have further questions please email ThermadorCare@bshg.com and we can further assist. Thank you!
Hello Fred, thank you for your inquiry. Due to the very specific and technical nature of your question we recommend connecting with a manager in tech support so they can best answer your questions and assist. Please email ThermadorCare@bshg.com and we would be happy to connect you with the appropriate contact. Thank you.
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I love my Thermador cooktop — it is my 2nd one — however I am having the same problem that I experienced with my first one. The black burners fade — especially around the edges — and have a whitish/grayish appearance vs the sharp black finish they have when new. With my first cooktop I actually purchased a set of new burners but I really do not want to do that again. Any suggestions on how to clean these to restore the finish and have them appear black again? Thanks in advance!
Hi Eileen – we’d be happy to look into this for you. Please email ThermadorCare@bshg.com with more info on what you’re looking for!
We bought a 48″ Thermador range and we are having problems with the flame height being high when on high setting. It’s lower than I see on the pictures on the internet. We have changed regulators twice and ensured that the line feeding the gas is big enough and still no change. What do you suggest? Please help as my wife is very unhappy with the range for the $$ we spent.
My Thermador has the star burners, they burn reLly high. We have propane gas, wondering if the burners can be changed out to burn a lower flame? It is really difficult to cook when you need to simmer. The flame is much higher than simmer when on low. Thank you